If an item has been shipped to you packaged wrong or has obvious damage (such as a broken cable or cracked casing, etc.), please notify us within 3 days. If you wish to receive a refund, we’ll refund you the full purchase price including the original S&H charges. If an item was missing something, we’ll send a replacement at no additional cost to you. The information above does not apply to orders that were ordered by mistake (ie. placing an order for one item and expecting another).

If DOA or damaged, notify us within 3 days, and we will send out a replacement after we’ve received the original item provided it was not a custom modification (see further below). Replacements are at no additional cost. Once the item has been used, modified, repaired, or abused by anyone, we are not able to issue any refunds or replacements. We reserve the right as the final authority on whether the product should be repaired, replaced (with an equivalent or better model), or refunded.

Sometimes bad luck happens. If an item was broken by an act of God (or the like), unforeseen or unexpected problems, or non-obvious damage (looks fine, but did not work once it was plugged in), you are responsible for return shipping.

For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. We shall not be responsible for items returned that are lost or damaged in transit. Shipping and handling charges to our facilities will be paid by the customer and are non-refundable.

Refunds:
You may return your purchase within 30 days provided that the item does not show that it has been used. If it came in a sealed blister package or protective wrapper, the package must not have been removed, opened or tampered with. If sealed, or protective wrapping has been removed, the item is considered used and we will NOT accept returns. So please do NOT remove any protective wraps until you are absolutely sure you will keep them.

If the item did not come with any kind of protective wrap or sealed packaging, we will consider a return if the item is still new.

We will refund the full item price INCLUDING S&H if you contact us within 3 days. If you are beyond 3 days after receiving your items and wish for a refund, we’ll ONLY issue you a refund on ITEM price only. We will not refund shipping and handling prices.

If you are beyond 30 days, you can choose to either be issued a store credit or a 15% restocking fee plus Paypal fees that may be incurred on your end. We’ll refund your purchase price only, and not original S&H charges.

Custom Modified items:
Items that were customized where the original factory warranty has been voided are not returnable.  We may not respond to any emails requesting repair or replacement of specific voided factory items.  If the items were returned to us for “repairs” we will send it back (or refuse your package) furthermore we will not respond to any emails pertaining to related matters.
There are NO implied warranties on custom modifications UNLESS explicitly written prior to sale.

Warranty Claims:
We may refuse to service any warranty items if item shows advanced wear/tear, abuse, or abnormal higher then usual wear or damages.

No Tolerance Fraud:
Our facilities have 24hr cameras which record all actions.  We will not tolerate return frauds.  Furthermore, we will report return fraud to the authorities.  We will not be intimidated by suggestions of things like ‘leaving bad reviews’ etc. on our business.

Shipping items to our address:
To ensure timely delivery, please ensure that our full address, including the text “#1070-125,” is included on any packages sent to us. We now require “#1070-125” to be included twice within our address to reduce the possibility of missing our full address.   If your items is valuable to you, we strongly suggest you purchase signature confirmation.

Mikegyver Computer & Tech, Inc. (#1070-125)
851 S State Rd 434, #1070-125
Altamonte Springs, FL 32714. USA.

We may refuse service to anyone.

These terms are updated from time to time to include further clarifications.