If an item has been shipped to you packaged wrong, or has an obvious damage (such as broken cable or cracked casing, etc.), Please notify use within 3 days. If you wish for a refund, we'll refund you full purchase price including orginal S&H charges.  If an item was missing something, we'll send replacement at no additional cost to you.

If DOA or damaged, notify us within 3 days, and we will send out a replacement after we receive the original item. Replacements are no additional costs. Once the item has been used, modified, repaired or abused by anyone, we are not able to issue any refunds or replacements. We reserve the right as final authority on whether the product should be repaired,replaced (with equivalent or better model), or refunded.

All our product are tested before leaving facilities, but sometimes bad luck happens; If an item was broken by an act of God (or the like), unforeseen or unexpected problems or non-obvious damage(looks fine, but did not work once it was plugged in), you are responsible for return shipping. 

For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. We shall not be responsible for items returned that are lost or damaged in transit. Shipping and handling charges, to our facilities will be paid by the customer, and are non-refundable.


Refunds:
You may return your purchase within 30 days provided that the item does not show that it has been used. If it came with sealed blister package, package must not have been opened or tampered with. If you are beyond 30 days you can choose to either be issued a store credit or a 15% restocking fee plus Paypal fees that may be incurred on your end. We’ll refund you full purchase price only and not original S&H charges.